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Frequently asked questions

Quick answers to the things people ask most.

Does your course cover my specific situation?

Our IBS course page lists its full syllabus and includes a preview of the content. You can explore further by opening the program and selecting "Preview."

What is your 30-Day Money-Back Guarantee?

If you're not completely satisfied with our program, contact us at [email protected] within 30 days of purchase and we'll give you a full refund—no questions asked, no hassle.

Do you offer discounts or financial assistance for people who can't afford it?

We know cost can be a real barrier, and we don't want it to stand in your way. If you're not able to afford the full price, email us at [email protected] and tell us a little about your situation. We'll work with you to find a rate that's manageable.

Is this a one-time payment or a subscription?

It's a one-time payment. You pay once and get full access to the course for a year, with no recurring charges and nothing to cancel.

Can I use my HSA, FSA, or HRA to pay for the course?

Often, yes. If you've been diagnosed with IBS, a program to help manage your condition may qualify as an eligible expense for your HSA, FSA, or HRA — especially with a letter of medical necessity from your provider.

For now, you'll pay at checkout as usual, then submit the expense to your plan for reimbursement. We'll email your receipt immediately after payment.

A couple of things to keep in mind:

  • Plans differ in what they cover and require, so check with your benefits coordinator or tax professional to confirm the details for your situation.
  • If your plan requires a letter of medical necessity, here's a template you can complete with your provider.
How long do I have access to the course after purchase?

You'll have access for a full year after purchase, plenty of time to work through every lesson at your own pace.

Can I download lessons or watch offline?

Lessons are available to stream online on any device. We don't currently support downloading for offline viewing.

Do the lessons have closed captions?

Closed captions are available for every lesson.

Can I make an appointment to see one of your experts?

Our experts contribute to ModernGut in an educational capacity only, and ModernGut is not a medical practice, so we aren't able to arrange individual appointments or provide personal medical advice through our programs. Using our program doesn't create a patient relationship with ModernGut or with any of our contributing experts.

If you require individual medical care, please see your own healthcare team, who can advise you and refer you to appropriate specialist care if needed.

I'm a clinician — can I share this with my patients?

The best way to share ModernGut with your patients is to point them to our website. We also offer practice-specific discount codes any GI clinician can request to share with patients. Individual purchases are for personal use only and aren't licensed for distribution across your practice or use in a waiting room or common area. If you'd like to offer ModernGut to patients directly through your practice, we offer bulk pricing and licensing. More details on our clinician page.

I'm an employer — can I offer this to my team?

Yes, we offer group and employer access. Email our partnerships team and we'll put together a tailored quote.